A new device has been implemented at Phoebe Putney Memorial Hospital that will help communication between the hearing impaired and Spanish-speaking patients. With the help of this new device, patients who had until now struggled to convey their message to physicians may find a solution. This machine is called The Language Line Rover, and it facilitates communication by putting patients and doctors in touch with a translator through a form of teleconferencing.
“The operator comes on and we share with the operator what we need whether it’s American sign, Mexican sign or the Spanish spoken language,” says Phyllis Bush, Director of Guest Services.
With The Language Line Rover, doctors and patients are put face to face with an interpreter, and one that is certified in medical terminology at that!
This development could mean massive steps forward for the global health tourism industry, as it could potentially remove the language barrier which currently represents a major obstacle for medical tourists and facilitators.